What is tracking?

A tracking event occurs when one of your tracked emails are opened, clicked, or downloaded. When a recipient opens your email, the event is recorded in the tracking view and a notification will be shown in the tracking button.

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If the recipient clicks on the tracked link, our server gets pinged and we display all the relevant information about the receiver likewhen and where they opened the email and on what device they used. 

Note: An email sent to multiple recipients can't be tracked down to the specific person who opens them. 

 

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